Customer Notifications
All Customer Notifications are available in Adobe PDF format.Obtain the free Adobe Reader:
558 KB : PDF File | Revision: 1 | 02/28/2023
RDM-100 Product Discontinuation Notice
572 KB : PDF File | Revision: 1 | 12/27/2022
VEGA™-10x Banknote Validator Product Discontinuation Notice
556 KB : PDF File | Revision: 1 | 12/27/2022
iPRO/iPRO-RC Product Discontinuation Notice
82 KB : PDF File | Revision: | 11/03/2022
SPARE PARTS AND SERVICE PARTS PRICING INCREASE
81 KB : PDF File | Revision: 1 | 02/01/2022
Finished Goods (Units and Cashbox) Pricing Increase
82 KB : PDF File | Revision: 1 | 12/01/2021
Spare Parts and Service Parts Pricing Increase
194 KB : PDF File | Revision: 1 | 12/31/2020
UBA Product Discontinuation Notice
380 KB : PDF File | Revision: 1 | 03/28/2019
600 Note Paper Tray Extension Update for GEN5™ and GEN2U™ Thermal Printers
177 KB : PDF File | Revision: 1 | 02/28/2019
PUB-7 and PUB-11 Product Discontinuation Notice / End of Support
161 KB : PDF File | Revision: 1 | 11/19/2018
UBA® Firmware – Security Enhancement
168 KB : PDF File | Revision: 1 | 11/09/2018
ICB® MDM v2.x and WebReports v2.x Extended Product Support Notice
161 KB : PDF File | Revision: 2 | 09/24/2018
Bank of Canada $10.00 Note Release
410 KB : PDF File | Revision: 1.1 | 05/31/2018
GEN5™ AGT Ticket Deflector
118 KB : PDF File | Revision: 1 | 01/31/2018
KBM60-2™ Direct Thermal Printer Product Discontinuation Notice
305 KB : PDF File | Revision: 1 | 11/30/2017
GEN3™ Product Discontinuation Notice
309 KB : PDF File | Revision: 1 | 11/17/2017
GEN2™ Product Discontinuation Notice
187 KB : PDF File | Revision: 1 | 04/10/2017
Bank of Canada Commemorative $10 Bank Note Release
304 KB : PDF File | Revision: 1 | 02/01/2017
DBV®-500 Model Description Change (DBV-500-S)
47 KB : PDF File | Revision: 1 | 06/30/2016
iVIZION® Cash Box with Red Handle
44 KB : PDF File | Revision: 1 | 06/22/2016